Betting Rules

1. General betting conditions

By placing a bet with My Empire Casino, you confirm that you have read and understood the applicable rules, account conditions and any information displayed for the relevant market or game. You are responsible for checking your selection, stake, odds, bet type and any other details before confirming the bet. Once a bet has been accepted, it may not be changed or cancelled unless the applicable rules specifically allow this.

You must use your own registered account and provide information that is accurate, complete and current. An account may only be used by the person to whom it belongs. You must not allow another person to place bets through your account, and you must not place bets on behalf of another person. My Empire Casino may review account activity where necessary to protect players, maintain platform security, meet legal obligations or investigate unusual activity.

Players must meet all applicable age, location and eligibility requirements before betting. You should only use funds that you can afford to lose. Betting is entertainment and does not provide a guaranteed income. Past results, previous wins or displayed odds do not guarantee a future result.

Displayed information

Information shown on the website may include event names, participants, prices, odds, markets, start times, game details, rules and settlement information. You should review this information carefully because it may change before a bet is accepted. If there is an obvious error, technical issue or incorrect display, the relevant bet may be reviewed under the applicable rules.

• You are responsible for selecting the correct market, outcome and stake.
• A bet is not necessarily accepted merely because it has been submitted or appears temporarily on screen.
• The status of a bet should be checked in your account history or betting record.
• You should keep your account details secure and notify the operator if you believe your account has been accessed without permission.
• Only one person may use an account, unless the operator expressly states otherwise.

My Empire Casino may refuse, restrict, suspend or limit a bet or account where permitted by applicable law and the relevant terms. This may occur for reasons including suspected fraud, account security concerns, technical problems, responsible gambling safeguards, a breach of the rules or information that cannot reasonably be verified.

2. Placing and accepting bets

A bet is placed by selecting an available option, entering or confirming the stake and following the on-screen instructions. Before confirmation, check that the selected details match your intention. You should not rely only on a confirmation sound, animation or temporary message. A bet is generally treated as accepted when it is recorded by the betting system and shown as accepted in your account or betting history.

A submitted bet may remain pending while the system checks the request. A pending request is not the same as an accepted bet. If the system does not accept the request, the bet should not be treated as valid unless the operator confirms otherwise. You should avoid repeatedly submitting the same request while a transaction is processing, as this could result in more than one bet if the original request is later accepted.

Odds, prices and stakes

Odds or prices may be displayed in the format used on the website. They indicate the potential return or calculation method for a particular selection, subject to the rules of that market. The amount returned may include the original stake or may be calculated separately, depending on the bet type. The relevant bet slip, market information or product rules should be checked before confirmation.

Available stake amounts, bet limits and market restrictions may differ between products, events, account types and circumstances. Any applicable limit will normally be shown during the betting process or described in the relevant product information. A request above an applicable limit may be rejected, adjusted or treated in accordance with the published rules.

Errors and technical interruptions

The website may occasionally experience delays, interruptions, incorrect information, connectivity issues or other technical problems. If a bet is affected by an obvious error or system malfunction, it may be cancelled, corrected or reviewed in accordance with the applicable rules and law. This can include an incorrect price, duplicated request, incorrect event information, unavailable market or a result displayed in error.

If you notice an issue, stop placing further bets on the affected market and check your betting history. Keep a record of the relevant date, time, market and transaction information where possible. Do not attempt to exploit a known error or malfunction. Any activity intended to gain an unfair advantage may result in account review and other action permitted under the applicable terms.

3. Results, settlement and cancelled bets

Bets are settled using the official result or outcome source applicable to the relevant product, event or game. The source and method may differ between sports, racing, casino games, competitions and other markets. Settlement normally takes place after the result is available and can be reasonably verified. A result shown on a third-party website does not automatically determine settlement if the applicable market rules identify another source.

Where a market has special conditions, those conditions take priority for that market. Examples may include requirements about an event starting, a participant taking part, a minimum number of competitors, a game reaching a particular stage, or an official result being confirmed. You should read the market description and any related rules before placing a bet.

Changes, postponements and abandoned events

If an event is postponed, abandoned, interrupted, rescheduled or materially changed, the affected bets will be settled according to the relevant market rules. Some bets may remain valid if the event is completed within the period or conditions stated for that market. Other bets may be declared void, except for selections or parts of a bet that have already been determined under the applicable rules.

If a participant withdraws, does not start or is replaced, the result may depend on the product and bet type. A selection may be void, settled as a loss, or remain active where the market rules provide for that outcome. These rules can differ between pre-event and live betting, so the specific market information should always be reviewed.

Voids and refunds

A void bet is treated as not having a valid outcome under the applicable rules. The stake for a void selection is generally returned or removed from a combined bet calculation as specified by the product rules. Where one part of a multi-selection bet is void, the remaining selections may continue under the rules for that bet type. A complete multi-selection bet may be void if the rules require this.

A bet may be reviewed or corrected after initial settlement if an official result changes, a clear error is identified, or the original settlement did not follow the applicable rules. Any correction should be made consistently and in accordance with the published conditions. If you believe a result has been settled incorrectly, raise the matter through the available support or complaints process and provide the relevant bet details.

4. Live betting, payments and player protection

Live or in-play betting

Live betting is offered only where a market is displayed as available for live play. Information, prices and market availability can change quickly because the event or game is in progress. There may be a delay between an event occurring, information being received and the market being updated. A live bet is accepted only after the system has processed and confirmed it.

If an important event occurs while a live market is open but before a bet is accepted, the displayed price may change or the request may be rejected. A bet may also be reviewed if the market was left open after a material event or if live information was unavailable. The applicable live betting rules determine whether the bet remains valid, is repriced or is cancelled.

Returns and account balances

Any return from a winning bet is credited in accordance with the relevant product rules and account conditions. Account balances and betting records should be checked regularly. A displayed balance may be subject to pending transactions, unsettled bets, reversals, verification checks or other account adjustments. You should not treat a pending amount as available for withdrawal until it is confirmed as available.

Withdrawals and other account transactions may be subject to identity, payment method, security and legal checks. The payment method used may need to belong to the account holder. Transactions can be delayed or declined where information is incomplete, a payment method cannot be verified, an account review is underway or the transaction would not comply with applicable requirements.

Responsible betting

Betting should remain within your personal limits. Consider setting a budget and time limit before you begin, taking regular breaks and avoiding betting when you are upset, tired or under the influence of alcohol. Never chase losses by increasing stakes or continuing to bet in an attempt to recover money. A loss is not a reason to take greater financial risks.

• Set a spending limit that fits your circumstances and do not exceed it.
• Keep betting separate from essential household spending, bills and savings.
• Use available account tools for breaks, deposit controls, activity monitoring or self-exclusion where offered.
• Ask for help if betting is affecting your finances, relationships, work, health or mood.
• If you feel unable to control your betting, stop using the service and seek assistance from an appropriate Australian support organisation or health professional.

These Betting Rules should be read together with the website Terms and Conditions, Privacy Policy, responsible gambling information and any product-specific rules. If there is an inconsistency, the rule specifically applying to the relevant product or market may take priority, subject to applicable law. The rules may be updated from time to time, so check the current version before placing a bet.