Welcome Package

Up to $750 + 200 Free Spins

Across your first 4 deposits
Wagering
35× bonus + deposit
Max bet (bonus active)
$7.50 AUD
Min deposit
$20 AUD per bonus
Withdrawal limit
$800/day · $10,500/month AUD

Contact Us

Need help with My Empire Casino? Email support@myempirecasino.wtf and provide a clear description of your question. Our support team will review your message and usually respond within 24 hours, although response times can vary depending on the nature of the request.

My Empire Casino operates under licences issued by Anjouan and by Curaçao (licence number 8048/JAZ). Player data and financial transactions are protected by SSL encryption.
  1. OperatorNovaForge N.V. (also known as Rabidi N.V.)
  2. Established2023
  3. Game Library8,500+ titles
  4. AUD Withdrawals$800/day · $10,500/month

How to get in touch by email

For assistance, send your enquiry to support@myempirecasino.wtf. Email is the best way to provide the details needed to review your request. You can contact support about common matters including:

  • Account access, profile details and verification questions.
  • Deposit, withdrawal and payment-related enquiries.
  • Questions about bonus terms, eligibility or wagering requirements.
  • Technical problems affecting the website, games or your account.
  • Responsible gambling requests, including help with account restrictions or taking a break.

Please use the email address associated with your account where possible. This can help support locate your account and handle your enquiry more efficiently. Do not include your password or complete payment card details in an email.

What to include in your message

To help us understand the issue and respond faster, include your account email or username, a short description of the problem, and any relevant dates or transaction references. If the issue is technical or relates to a message shown on screen, screenshots can also be useful. Only share information that is necessary to resolve your request, and remove sensitive details before sending attachments.

If you are contacting us about responsible gambling, clearly explain the support or account restriction you are requesting. The support team will consider your message and provide information about the available options.