My Empire Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to the My Empire Casino website, games, account services and other related features made available to users. They should be read together with any game rules, promotional terms, responsible gambling information, privacy information and other notices published on the website. If there is a difference between these terms and a specific set of terms displayed for a product or promotion, the more specific terms will generally apply to that product or promotion.

You must not use the website unless you agree to these terms. If you do not understand any part of them, you should obtain independent advice before continuing. My Empire Casino may update these terms from time to time to reflect changes to the services, technology, legal requirements or operating practices. Updated terms will be made available on the website, and continued use after an update may constitute acceptance of the revised terms.

The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking whether access to the website and use of its services are lawful where you live. My Empire Casino does not invite any person to participate in gambling where doing so would breach applicable law.

Website access

Access to the website may be unavailable, restricted or interrupted from time to time because of maintenance, technical issues, security measures, events outside reasonable control or changes to the services. My Empire Casino may modify, suspend or discontinue any part of the website without creating an obligation to provide a particular game, feature or service indefinitely.

2. Account registration and player responsibilities

You may need to create a player account before using certain services. Information provided during registration must be accurate, complete and kept up to date. You must not register using another person’s identity, provide misleading information or create an account for someone else. You are responsible for ensuring that your account information remains current.

You must meet the applicable minimum age requirement and satisfy any other legal eligibility requirements before opening or using an account. My Empire Casino may request information or documents to verify your age, identity, residence, payment method or source of funds. Verification checks may be required before deposits, withdrawals or continued access can be completed.

Your login details must be kept confidential. You should use a strong, unique password, avoid sharing access with other people and notify My Empire Casino promptly if you suspect that your account has been accessed without permission. You are responsible for activity carried out through your account unless the activity resulted from a failure by My Empire Casino to apply reasonable security measures.

• You must not open or use an account on behalf of another person.
• You must not allow another person to use your account or payment method.
• You must not maintain multiple accounts where this is prohibited by the website rules.
• You must not use the services for fraud, money laundering, collusion or any unlawful purpose.
• You must not interfere with the website, games, security systems or other players’ use of the services.

My Empire Casino may suspend, restrict or close an account where information cannot be verified, the account appears to have been used improperly, a legal or security concern arises, or these terms may have been breached. Where permitted, any remaining balance will be handled in accordance with applicable law and the relevant account circumstances.

3. Games, bets and account balances

Games must be used for personal entertainment only. You may not use the website to provide gambling services to another person, operate a betting business, or obtain an unfair advantage. Game outcomes are determined by the relevant game systems and rules. You should review the rules shown for each game before placing a bet, including information about stakes, outcomes and any applicable features.

You are responsible for checking the details of a transaction before confirming it. Once a bet or other game instruction has been accepted, it may not be cancelled except where the game rules, applicable law or a technical correction permits cancellation. If a game is affected by an obvious error, malfunction, interruption or other technical problem, My Empire Casino may take reasonable steps to correct the error and settle affected transactions fairly.

Only funds that are available in your player account may be used for play. You must not attempt to deposit, wager or withdraw funds using a payment method that does not belong to you or that you are not authorised to use. Payments may be subject to verification, processing checks and the terms of the relevant payment provider. Payment options and availability may change without notice.

Account balances are not bank deposits and do not normally earn interest. You should not treat the website as a financial service or use it to store money for purposes unrelated to playing the available games. Any request to withdraw funds may be subject to identity checks, account review, payment verification and compliance with applicable requirements. Additional conditions may apply to particular promotions, bonus funds or other credits, and those conditions will be displayed before or when the offer is accepted.

Promotions and offers

Promotions are subject to their own terms, including any eligibility rules, qualifying activity, expiry conditions, wagering requirements, maximum values or restrictions. You should read those terms before accepting an offer. Unless expressly stated otherwise, a promotion is not an entitlement and may be withdrawn, changed or limited in accordance with its published conditions and applicable law. My Empire Casino may decline or remove a promotional benefit where there is evidence of misuse, manipulation or a breach of the relevant terms.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. You should only play with money you can afford to lose and should set personal limits on the time and amount you spend. Avoid gambling when you are upset, under the influence of alcohol or other substances, or trying to recover previous losses.

Tools and support options may be available to help you manage your play. These may include deposit or spending limits, activity reminders, time-out options, account closure and self-exclusion. The availability, operation and effect of these tools will be explained on the website. You should use the tools that suit your circumstances and seek independent support if gambling is becoming difficult to control.

You must not use the website in a way that is abusive, deceptive, threatening, discriminatory or harmful to other users or staff. You must not upload malicious code, attempt to bypass security, scrape website content without permission, manipulate games, exploit defects or use automated systems to access the services unless expressly authorised.

Personal information is handled in accordance with the applicable privacy information published by My Empire Casino. Information may be collected and used for account administration, identity and age verification, payments, security, fraud prevention, customer support, legal compliance and service improvement. You should review the Privacy Policy to understand how information is collected, used, stored and disclosed.

Electronic communications, account records, game records and transaction records may be retained and used to administer the services, investigate disputes, meet legal obligations and protect the website. You should ensure that your device, internet connection and software are suitable and secure before using the website.

5. Liability, complaints and general legal information

The website and its services are provided subject to applicable law. My Empire Casino aims to provide accurate and reliable information, but website content may contain errors, become out of date or be unavailable at times. To the extent permitted by law, My Empire Casino does not guarantee that the website will always be uninterrupted, secure, free from defects or suitable for every purpose.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to that protection, My Empire Casino is not responsible for loss caused by events outside reasonable control, problems with your device or connection, unauthorised access caused by your failure to protect account details, or your breach of these terms.

If you have a question, concern or complaint about an account, transaction, game or service, use the customer support channel made available on the website. Provide enough information for the matter to be identified, such as your account details, the relevant date and a clear description of the issue. You should not include unnecessary sensitive information. Complaints may be reviewed using account, payment and game records, and further information may be requested before a decision is made.

These terms are intended to operate with the laws and regulatory requirements that apply to the services and the user. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived.

These Terms & Conditions, together with the policies and specific rules referred to on the website, represent the agreement governing your use of My Empire Casino. By continuing to use the website, you confirm that you accept the terms in their current form and will comply with all applicable laws, account requirements and responsible gambling guidance.